Cookie Policy
This document contains information about the technologies that enable this Application to achieve the purposes described below. These technologies allow the Owner to collect and save information (for example through the use of Cookies) or to use resources (for example by running a script) on the User's device when the User interacts with this Application.
For simplicity, all such technologies are defined as "Trackers" within this document, unless there is a reason to differentiate. For example, while Cookies can be used in both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps, as they are Trackers that require the presence of a browser. For this reason, within this document, the term Cookie is used only to specifically indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions contained in this document.
This Application uses Trackers managed directly by the Owner (so-called "first-party" Trackers) and Trackers that enable services provided by third parties (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access their respective Trackers. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the settings defined by the Owner or by the respective third-party provider. Some of them expire at the end of the User's browsing session. In addition to what is specified in the description of each category below, Users may obtain more detailed and up-to-date information — including any other relevant information such as the presence of other Trackers — from the privacy policies of the respective third-party services (via the links provided) or by contacting the Owner.
How this Application uses Trackers
Necessary
This Application uses so-called "technical" Cookies or other similar Trackers to carry out activities that are strictly necessary to operate or deliver the Service.
Third-party managed Trackers
Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of the reCAPTCHA system is subject to Google's privacy policy and terms of use. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: clicks, Usage Data, keypress events, motion sensor events, touch events, mouse movements, scroll position, answers to questions and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_GRECAPTCHA: session duration | rc::a: indefinite | rc::b: session duration | rc::c: session duration | rc::f: indefinite
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Shopify (Shopify International Limited)
Shopify is a platform provided by Shopify International Limited that allows the Owner to develop, run and host an e-commerce website. This service may place trackers on the User's device. For more up-to-date and complete information, please refer to the official documentation of the service.
Personal Data processed: Usage Data, device information and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_ab: 3 years | _customer_account_shop_sessions: 1 month | _identity_session: 3 years | _master_udr: session duration | _merchant_essential: 2 years | _orig_referrer: 14 days | _pay_session: session duration | _s: 30 minutes | _secure_admin_session_id: 4 months | _secure_admin_session_id_csrf: 4 months | _shopify_country: session duration | _shopify_d: session duration | _shopify_essential: 2 years | _shopify_essential_: 2 years | _shopify_evids: session duration | _shopify_fs: 1 year | _shopify_m: session duration | _shopify_s: 30 minutes | _shopify_test: 1 minute | _shopify_tm: session duration | _shopify_tw: session duration | _storefront_u: 1 minute | _tracking_consent: session duration | _y: 1 year | auth_state_*: 25 minutes | c: 2 years | cart: 14 days | cart_currency: 14 days | cart_ver: 14 days | checkout_queue_checkout_token: 2 years | checkout_queue_token: 2 years | checkout_session_token: 21 days | checkout_worker_session: 3 days | customer_account_new_login: 20 minutes | customer_account_preview: 7 days | customer_auth_provider: indefinite | customer_auth_session_created_at: indefinite | discount_code: session duration | keep_alive: session duration | localization: 14 days | login_with_shop_finalize: 5 minutes | master_device_id: 2 years | shopifyChatData: session duration | shopify_pay: 2 years | source_name: indefinite | storefront_digest: 2 years
Cloudflare (Cloudflare, Inc.)
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e. communications between this Application and the User's browser, while also allowing statistical data on it to be collected.
Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.
Place of processing: United States.
Storage duration of Trackers:
_cfuvid: indefinite | cf_clearance: 30 minutes
Google Pay (Google Ireland Limited)
Google Pay is a payment service provided by Google Ireland Limited, which allows Users to make online payments using their Google credentials.
Personal Data processed: last name, Usage Data, email address, payment information, first name and Trackers.
Place of processing: Ireland.
Experience
This Application uses Trackers to improve the quality of the user experience and to enable interactions with external content, networks and platforms.
Third-party managed Trackers
Google Fonts (Google Ireland Limited)
Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Font Awesome (Fonticons, Inc.)
Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data and Trackers.
Place of processing: United States.
Measurement
This Application uses Trackers to measure traffic and analyse User behaviour with the goal of improving the Service.
Third-party managed Trackers
Google Analytics 4 (Google Ireland Limited)
Google Analytics is a web analysis service provided by Google Ireland Limited ("Google"). Google utilises the Personal Data collected to track and examine the use of this Application, to compile reports and to share them with other Google services. Google may use the Personal Data to contextualise and personalise the ads of its own advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is logged in any data centre or server. For more information, please refer to Google's official documentation. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: Usage Data, number of Users, session statistics and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_ga: 2 years | _ga_*: 2 years
Meta Events Manager (Meta Platforms Ireland Limited)
Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner information about traffic and interactions on this Application.
Personal Data processed: ZIP/postal code, city, clicks, last name, search history, browsing history, data communicated while using the service, Usage Data, email address, order ID, User ID, billing address, shipping address, country, first name, phone number, page views and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_fbp: 3 months | lastExternalReferrer: session duration | lastExternalReferrerTime: session duration
Marketing
This Application uses Trackers to deliver personalised marketing content or advertisements and to measure their performance.
Third-party managed Trackers
Meta Lookalike Audience (Meta Platforms Ireland Limited)
Meta Lookalike Audience is an advertising and behavioural targeting service provided by Meta Platforms Ireland Limited that uses data collected through Meta Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list based on their past use of this Application or engagement with relevant content across Meta's apps and services. Based on this data, personalised ads will be shown to Users suggested by Meta Lookalike Audience. Users may opt out of Meta's use of Trackers for ad personalisation by visiting the opt-out page.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_fbp: 3 months | lastExternalReferrer: session duration | lastExternalReferrerTime: session duration
Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms Ireland Limited)
Meta Ads Conversion Tracking (Meta Pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Application. The Meta Pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_fbc: 3 months | _fbp: 3 months | fr: 3 months | lastExternalReferrer: session duration | lastExternalReferrerTime: session duration
Google Ads Conversion Tracking (Google Ireland Limited)
Google Ads Conversion Tracking is a statistics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed within this Application. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
IDE: 2 years | test_cookie: 15 minutes
Google Ads Similar Audiences (Google Ireland Limited)
Similar Audiences is an advertising and behavioural targeting service provided by Google Ireland Limited that uses Google Ads Remarketing data to display ads to Users with behaviour similar to other Users who are already in the remarketing list due to their past use of this Application. Based on this data, personalised ads will be shown to Users suggested by Google Ads Similar Audiences. Users who do not wish to be included in similar audiences may opt out and disable the use of advertising Trackers by visiting Google's ad settings. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
Conversion: 3 months | DSID: 14 days | FCNEC: 1 year | FLC: 10 seconds | FPAU: 3 months | FPGCLAW: 3 months | FPGCLDC: 3 months | FPGCLGB: 3 months | GCL_AW_P: 3 months | GED_PLAYLIST_ACTIVITY: session duration | IDE: 2 years | NID: 6 months | RUL: 1 year | __gads: 2 years | __gpi: 2 years | __gpi_optout: 2 years | __gsas: 2 years | _gcl_ag: 3 months | _gcl_au: 3 months | _gcl_aw: 3 months | _gcl_dc: 3 months | _gcl_gb: 3 months | _gcl_gf: 3 months | _gcl_gs: 3 months | _gcl_ha: 3 months | ar_debug: 3 months | id: 2 years | receive-cookie-deprecation: 6 months | test_cookie: 15 minutes
Google Ads Enhanced Conversions (Google Ireland Limited)
Google Ads Enhanced Conversions is an advertising service provided by Google Ireland Limited that allows the Owner to send hashed first-party conversion data to Google in order to improve conversion measurement.
Personal Data processed: address, last name, contact details, email address, first name, phone number and Trackers.
Place of processing: Ireland.
Meta Custom Audience (Meta Platforms Ireland Limited)
Meta Custom Audience is a remarketing and behavioural targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Application with the Meta advertising network. Users may opt out of Meta's use of Trackers for ad personalisation by visiting the opt-out page.
Personal Data processed: email address and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_fbp: 3 months | lastExternalReferrer: session duration | lastExternalReferrerTime: session duration
Facebook Remarketing (Meta Platforms Ireland Limited)
Facebook Remarketing is a remarketing and behavioural targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Application with the Meta advertising network.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
_fbp: 3 months | datr: 2 years | lastExternalReferrer: session duration
Google Ads Remarketing (Google Ireland Limited)
Google Ads Remarketing is a remarketing and behavioural targeting service provided by Google Ireland Limited that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie. For an understanding of Google's use of data, please refer to Google's partner policies. Users may opt out of Google's use of Trackers for ad personalisation by visiting Google's ad settings.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
Conversion: 3 months | DSID: 14 days | FCNEC: 1 year | FLC: 10 seconds | FPAU: 3 months | FPGCLAW: 3 months | FPGCLDC: 3 months | FPGCLGB: 3 months | GCL_AW_P: 3 months | GED_PLAYLIST_ACTIVITY: session duration | IDE: 2 years | NID: 6 months | RUL: 1 year | __gads: 2 years | __gpi: 2 years | __gpi_optout: 2 years | __gsas: 2 years | _gcl_ag: 3 months | _gcl_au: 3 months | _gcl_aw: 3 months | _gcl_dc: 3 months | _gcl_gb: 3 months | _gcl_gf: 3 months | _gcl_gs: 3 months | _gcl_ha: 3 months | ar_debug: 3 months | id: 2 years | receive-cookie-deprecation: 6 months | test_cookie: 15 minutes
Remarketing with Google Analytics (Google Ireland Limited)
Remarketing with Google Analytics is a remarketing and behavioural targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the DoubleClick Cookie. For information on Google's use of data, please refer to their partner policy and their commercial data page.
Personal Data processed: Usage Data and Trackers.
Place of processing: Ireland.
Storage duration of Trackers:
test_cookie: 15 minutes | IDE: 2 years | _gcl_*: 3 months
How to manage preferences and provide or withdraw consent on this Application
Where the use of Trackers is based on consent, Users may provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Application.
With regard to third-party Trackers, Users can manage their preferences by visiting the relevant opt-out link (where available), by using the tools described in the third party's privacy policy, or by contacting the third party directly.
How to control or delete Cookies and similar technologies via your device settings
Users may use their browser settings to see which Cookies or similar technologies have been set on the device, block Cookies or similar technologies, and delete Cookies or similar technologies from the browser. Browser settings, however, do not allow granular consent control by category.
Users can find information on how to manage Cookies in some of the most popular browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Internet Explorer, Microsoft Edge, Brave, Opera.
Users may also manage certain Trackers for mobile applications by deactivating them through the relevant device settings, such as the mobile advertising settings for mobile devices or tracking settings in general.
How to opt out of interest-based advertising
Notwithstanding the above, Users are informed that they may make use of the information available on YourOnlineChoices (EU and United Kingdom), Network Advertising Initiative (USA), Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. Through these services it is possible to manage the tracking preferences of most advertising tools. The Owner therefore recommends that Users make use of these resources in addition to the information provided in this document. The Digital Advertising Alliance also provides an application called AppChoices that helps Users control behavioural advertising on mobile applications.
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Application to provide Users with a better experience and advanced features (in line with the purposes outlined in this document). Therefore, should the User decide to block the use of Trackers, the Owner may be unable to provide the related features.
Data Controller
KN-Kontakto Natura srl
Via Croce 60 – 36033 Castelnovo (VI) – Italy
VAT number: 04426190247
Owner contact email: kn@kontaktonatura.com
Since the use of third-party Trackers on this Application cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. For complete information, Users are kindly invited to consult the privacy policies of the respective third-party services listed in this document. Given the objective complexity of identifying tracking technologies, Users are invited to contact the Owner should they wish to receive further information on the use of such technologies on this Application.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology — e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting — that enables the tracking of Users, for example by accessing or storing information on the User's device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations. This privacy policy relates solely to this Application, unless otherwise stated.